Shipping Policy
Welcome to Kukkiethan!
We’re committed to delivering your favorite products quickly and safely. This Shipping Policy explains how we process, handle, and deliver your orders placed through https://kukkiethan.com.
1. Order Processing
- All confirmed orders are processed within 1–3 business days after receiving payment.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you’ll receive a confirmation email or message with tracking details.
2. Shipping Methods & Delivery Time
We partner with reliable courier and logistics services to ensure safe and timely delivery.
Estimated delivery times:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Please note that actual delivery times may vary due to weather conditions, courier delays, or unforeseen logistics issues.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
- Occasionally, we offer free shipping promotions — stay updated through our website or social media pages.
4. Order Tracking
Once your order is shipped, we’ll provide a tracking number via email or SMS.
You can track your shipment on the courier partner’s website for real-time updates.
5. Delays & Non-Delivery
While we strive to meet all delivery timelines, Kukkiethan is not responsible for delays caused by:
- Incorrect or incomplete address details
- Unreachable customer or recipient
- Courier issues or unforeseen events (strikes, natural calamities, etc.)
If your package hasn’t arrived within the expected time, please contact us — we’ll help you resolve it promptly.
6. Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours of receiving the parcel, along with clear photos and your order details.
In case of lost shipments, we will initiate an investigation with our courier partners and assist you accordingly.
7. International Shipping (If Applicable)
Currently, Kukkiethan ships only within India.
International shipping will be announced soon — stay tuned!
8. Contact Us
For any questions about shipping or order status, reach out to us at:
📧 info@kukkiethan.com
🌐 https://kukkiethan.com